Protect your information. Please don't email Social Security numbers or tax documents. Send them through our secure client portal instead. How it works →

Everything you'd normally drop off, mail, or email
The portal replaces the risky parts of working with a tax preparer — attachments, paper, and waiting — with a single secure place you control.
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Upload documents

Drag and drop files from your computer, or upload straight from your phone. PDFs, photos, Word and Excel files are all accepted — up to 200 MB per upload.

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Scan with your phone

The mobile app turns photos of W-2s, 1099s, and receipts into clean PDFs — multi-page documents included. No scanner required.

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Sign electronically

Review and e-sign engagement letters, your e-file authorization (Form 8879), and other forms in minutes. The identity verification the IRS requires for Form 8879 is built in.

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Complete your organizer

Answer our tax questionnaire online instead of on paper. Your answers save automatically, and you can attach documents as you go.

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Pay invoices online

Pay securely from the portal by card, bank debit, or digital wallet — whichever options appear on your invoice. Save a payment method for next time if you like.

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Message us securely

Ask a question or send a follow-up document through encrypted chat instead of email. You'll be notified when we reply, and the whole conversation stays in one place.

Your return contains everything an identity thief wants. We treat it that way.
Social Security numbers, income, bank accounts — a tax file is about as sensitive as personal information gets. The portal is designed around that fact.
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Encrypted in transit and at rest

Your files are encrypted while they travel to us (TLS) and while they're stored (AES-256) — the same standards banks rely on.

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Independently audited

The platform behind our portal is SOC 2 Type II audited and hosted on enterprise-grade cloud infrastructure with backups in place.

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Two-factor authentication

Add a second step at login using an authenticator app, with text-message backup. We recommend turning it on — it takes about two minutes.

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Not sitting in an inbox

Documents live in your portal account and ours — not in an email that can be forwarded, misaddressed, phished, or left open on a shared computer.

Security details reflect the published safeguards of the platform that powers our portal. No system is perfect, which is why we also ask you to use a strong, unique password and turn on two-factor authentication.

Why not just email it?

Email wasn't designed for sensitive documents. A message and its attachments are copied to several servers along the way, they're easy to forward or send to the wrong address, and they sit in inboxes — yours and ours — indefinitely. If either account is ever compromised, everything in it is exposed.

That's why we ask every client, new and long-time, to send anything sensitive through the portal instead. It isn't about making things complicated. It's about making sure the one document that has your Social Security number, your income, and your bank account on it is handled with care.

Not sure whether something counts as sensitive? When in doubt, use the portal — or just call us.

Please send these through the portal, never by email

✓Social Security numbers or ITINs — yours, your spouse's, or your dependents'
✓W-2s, 1099s, K-1s, and other tax forms
✓Bank and investment statements, account numbers, routing numbers
✓Copies of prior-year returns
✓Photo ID, birth dates, and IRS notices
Up and running in three steps
Most clients are done in under ten minutes. If you'd rather do it together, we're happy to walk you through it in the office.
1

Create your account

Go to portal.bementtaxservices.com/en-us/signup. You'll confirm your email with a verification code and choose a password of at least 12 characters. Received an invitation email from us? Click Activate Account in that email instead.

2

Secure it

Turn on two-factor authentication under Settings. Then, if you'd like to scan documents with your phone, install the mobile app and sign in with the same email and password.

3

Send us what we need

Upload your documents or complete your organizer, then click Done uploading so we know you're finished. We'll take it from there and message you if anything is missing.

Want step-by-step detail — including signing, paying, and troubleshooting? Read the full getting-started guide →

Portal questions, answered
Do I need the mobile app?
No. Everything works in a normal web browser on any device. The app is optional — it's most useful for scanning paper documents with your phone's camera and for getting notifications.
I've been a client for years. Do I have to use the portal?
We'd love you to, and we'll happily set it up with you in the office. You're always welcome to bring paper documents to your appointment as well. The one thing we ask of everyone is that nothing sensitive goes over email.
What if I forget my password or get locked out?
Click Forgot password on the login page and follow the link that's emailed to you. If you're locked out of two-factor authentication — a lost phone, for example — call us. We can help you get back in.
Can my spouse and I share one account?
Each person who needs to sign should have their own login, because electronic signatures are tied to the individual signer. Tell us who needs access and we'll link both of you to the same account so you see the same documents.
Who do I contact for help?
For anything about your taxes or your account with us, call or message us — that's what we're here for. For technical questions about the portal itself, our getting-started guide covers the common ones and explains how to reach the portal's technical support team.

Ready to go paperless?

Log in, or create your account in about two minutes.

Open the client portal
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